Archive for Internal communications

What Wikileaks can teach corporate communicators

“Let’s hear it for the men and women of the U.S. Foreign Service… well-informed and dedicated servants of the American interest who write clear, declarative English sentences.” – Roger Cohen, American Diplomacy Revealed – As Good, New York Times, 2 December 2010 I felt there was something odd about the Wikileaks cables but I guess I [...]

Are you asking the right questions in the right places?

You receive a meeting invitation for the office flu shots. You don’t want a flu shot so you decline the invitation. Simple, right? Not so simple, it turns out. When almost everyone declined my client’s meeting request, she rescheduled and sent out another invitation. But being busy isn’t the only reason to decline a meeting request. [...]

Are you leveraging your learnings?

Recently I’ve said a couple of things on Yammer, Twitter and elsewhere online about offences against plain English. Like many people I often use those forums to grumble and let off steam. The groans are therapeutic and rhetorical. But I’ve had replies, lots of them. I’ve had me-toos, thoughtful replies, other examples, and a sense [...]

5 rules for naming your internal blog

Five things to consider when naming your internal corporate blog

The covenant of usefulness

If your employees aren’t reading your intranet, it’s probably not the technology. You need to make a covenant of usefulness with them.

Are your employees too polite?

Your employees aren’t too busy to read your internal blogs and the intranet. They’re too polite to tell you the content there sucks.