MySpace is going down. Yes I know: you thought it already had. Me, too. Turns out it’s staying aloft for a while longer by throwing 60% of its employees over the side of the balloon. That’s lead to a great thread on reddit by a soon-to-be ex-employee. The thread is digested by UX Magazine in MySpace’s US-Induced Death.
Digesting the digest, the unhappy employee writes:
What [MySpace's customer surveys] may have missed is a survey of people currently not using Myspace. Because I’d bet that a reason for leaving/using Facebook instead was the clean, elegant look of Facebook… People like customising, but they don’t like it when other people can customise too…
… 9 times out of 10 what the public collectively wants is just plan awful. The fact is most people just aren’t very smart, and the more you have in a group, the dumber they get. When you have a focus group of grandmas and parents and kids all sitting in a room together, and you ask them a question like “would you like to be able to customize your website?” most of them are going to think yeah, that sounds good! without even realizing what that will entail. … This should be a cardinal rule for every business: people, for the most part, have no fucking idea what they want until it lands in their fucking laps.
It won’t surprise many who know me that the idea of the crowd being wise has always struck me as deeply bogus. I think this MySpace casualty is right on the money.
HT to @fayafshar
Google Analytics can be a fount of useful information. I learned, for instance, from the logs of Kindle Automation for the Mac how many people are interested in learning how to subscribe on their Kindles for free to newspapers and magazines. They were finding the Kindle Automation site because that’s one of the things the book teaches Mac users.
I decided to write a separate ebook how-to guide for Mac and PC users looking for free newspaper and magazine subscriptions for their Kindles. The result is Kindle for Newspapers, Magazines and Blogs, which is available from its own website or from Amazon.